Email from Satisfied Murphy Bed Client

The following is an email I received the other day bragging about More Space Place Asheville from the service provided during design to our excellent installers. We have many satisfied clients who never take the time to write such a nice review, so I wanted to share this with you.

Dear Amanda,

This e-mail is a follow up to our phone conversation regarding our recent purchase of the Murphy bed for our home in the Fitzgerald.

As you know I have kiddingly complained about your interaction with us. We seriously came in just to look at a Murphy bed as a possibility for our home and left having purchased one. The main reason for our decision was the excellent service you gave us during our visit. Not only is the product very handsome, but your ability to answer our questions, come up with solutions to our concerns, and give us a very nice, detailed drawing of the project were primary in our decision. Your follow up call on a few odds and ends was also wonderful and demonstrated you had done your homework and were prepared to help us with what additional needs we had.


Additionally, during the installation I was at the site all day long and, in fact, observing the installers in ever aspect of their work. No only did they never come into my home with shoes on, but they were totally respectful of our home. This included one of them holding the vacuum hose while the other one drilled to minimize any potential sawdust. They clearly were expert in their work, often not even talking with one another while working cooperatively to complete the project. They were fast, fastidious and fussy about their work...(how is that for some prose). Truly they were expert, worked hard and were very particular about how the end project would come out. They were the best crew I have observed in many years.


We now have an excellent addition to our home which is beautifully designed, expertly installed and gives us functional space which we did not previously have.

Thanks,
Tony & Jill

Hafele Interviews Asheville Interior Designer

I was recently interviewed and featured in the Hafele Co. Closet Spotlight Newsletter published for August 2010. The newsletter goes out to closet companies and other cabinet vendors around the world who use Hafele products. The purpose of the interview was to allow peers to get a perspective of how things in other areas. Below is my interview:


1. Which areas of the home (closet, home office, home entertainment, garage) are your customers most looking to improve?

Amanda: "I think clients are looking to save space in almost every area of their homes. Multi-purpose rooms that are functional and beautiful are still in demand. We achieve this with our Murphy bed and panel beds creating rooms that act as offices or craft areas when the guests aren’t there."

2. Do you find that you are closing more projects in certain areas of the home? If so why?

Amanda: "The master closet continues to be the most important aspect for my clients. An organized master closet can free up space in the master suite as well as save time and frustration during the morning routine."

3. What have you found to be the best method of reaching customers today?

Amanda: "Nothing will every replace a referral from a happy client, however, constant and consistent local advertising is important for our business. Consumers today are more tech savvy, so I think the current and future method of reaching clients will be via social media outlets. I try reaching people via several different platforms (blog, YouTube, Twitter) so that I am present in their world when they do need my services."

4. What new trends do you see regarding your business?

Amanda: "The trend in housing is to build more efficient, smaller homes that have more amenities packed into them. This is a natural fit for the custom closet industry as homeowners want to maximize space and multi-purpose rooms."

5. What is the most unique customer experience that you have had?

Amanda: "A couple came to my showroom for a closet proposal presentation, the wife wasn’t feeling very well so she laid down and fell asleep on one of the Murphy beds in the showroom. Meanwhile the husband and I continued to review the plans, made changes, and completed a sale for the closets. The day of the installation I went to check on the job and the wife was embarrassed that she didn’t recognize me as she had slept thru the entire sales process; fortunately she was thrilled with her “surprise” closet."

Amanda Ballew, Interior Designer

More Space Place Asheville
1025 Brevard Road Suite 7 Asheville, NC 28806
828-665-9665
Email: aballew@morespaceplaceasheville.com
Follow me on http://twitter.com/avlcustomcloset

Asheville Chamber Business Before Hours at More Space Place Asheville

Friends, Clients, other Professional Networkers and Asheville Area Chamber Member Businesses are invited to join us on August 17th at 8 am for our annual

Murphy Beds and Mimosas Event.

Presented by: BB&T

Catered by: Colorful Palate

Hosted by: More Space Place Asheville   828-665-9665

Home & Garden Expo May 1 and 2 by Asheville Home Builders

Please Join Amanda of More Space Place Asheville, your custom closet provider for Western North Carolina at the Home & Garden Expo presented by the Asheville Home Builders Association this coming weekend.

We have an awesome booth planned and are excited to be presenting our Garage Systems and Custom closet systems along with information regarding our other services of Murphy Beds, Panel Beds, Home Office units, Custom Pantry, and Organizational Solutions.

May 1, 2010 - 10am until 7pm
May 2, 2010 - 12noon until 5pm

WNC Agricultural Center, Expo Facility
Over 30,000 sq ft filled with homebuilding products and services!

The 2010 Home & Garden Expo specifically targets your homebuilding needs.  Join us as vendors showcase the products and services of over 130 companies within our Asheville area!

Builders • Remodelers • Architects • Interior Designers • Landscapers • Custom Closets and Murphy Beds• Cabinetry and Home Furnishings• Rainwater Harvesting • as well as Green Products & much more!

During the expo Asheville Home Builders Association will host the Parade of Playhomes to benefit United Way of Asheville & Buncombe County. Tour the playhomes during regular show hours and join us for a live auction on the last day of the show, May  2, 2010. The last time these awesome Playhomes went fast, so you want to be prepared to take yours home.

Spring Sale Save 10-20% off Murphy Beds from Asheville More Space Place

Limited time only - thru March 31, 2010 More Space Place Asheville is offering 10-20% off MURPHY BEDS. Ask for Amanda when you call for appointment - 828-665-9665.

Beautiful cabinetry hides the hardware and mattress for your More Space Place Murphy Bed. Visit the showroom for an onsite demonstration of how these beds can multi-purpose your space.

Twin size Bed - side folding

Asheville Murphy Beds by More Space Place

If you are in the Asheville Western North Carolina area, you may want to consider installing some Murphy Beds in your home. They are a wonderful space saver that eliminates the need to have oversized rooms. Some refer to it as a "green" way to add more actual room to you house. Nowadays it is all about making the most of what you have including your living area. More Space Place in Asheville can help you in this endeavor. You can contact Amanda at 828-665-9665.

Asheville Floor Model Special - Queen Panel Bed w/ Custom Home Office

 Home Office with Murphy Bed Closed

 

 Home Office with Murphy Bed Open

At More Space Place in Asheville North Carolina, we are having a special floor model sale where you can save $7,100.00 instantly. If you are in the market to add this great home office and Murphy bed combination, now is the time to stop by and grab this. 

Features: Queen panel bed, Serta Verti-Stor mattress, and recessed bed lighting. Custom home office desk with wood top, full-extension drawers, wardrobe cabinet & under-cabinet lights. Solid cherry fronts with triple edge profile & crown molding

Measures 10'6" x 11' but can also be modified or rearranged to fit your room!

Retail Price $17,000. New Sale Price $9,900
+ tax. Includes local delivery & installation.

Amanda Ballew is an Interior Designer at More Space Place in Asheville NC. You may contact her at 828-665-9665 or connect with her on Twitter.